ATLANTA -- The recent acquisition of Affiliated Computer Services, Inc. (ACS)
makes Xerox Corporation the largest provider to manage all document and business
process needs within a healthcare organization – from clinical and operational
to financial and administrative. Healthcare patients, payers and providers will
benefit from the combined expertise of both companies with improved access to
information, new opportunities for cost savings, and outstanding customer service.
Xerox works with healthcare organizations to manage documents that support their
business, such as forms, medical records, manuals and patient educational materials.
Through ACS, now a Xerox company, it also manages all aspects of healthcare programs,
healthcare IT, clinical workflows, administration and patient accounting, care
and disease management, and business office and revenue cycle operations.
“As healthcare undergoes transition, providers face the challenge of keeping
their focus on patients despite the distraction of new IT and process requirements,”
said John Kelly, president, Xerox Global Services North America. “Having
a single point of contact for all document and business process management needs
will help organizations keep a steely focus on their real business – patient
care and outcomes.”
Xerox delivers powerful technological solutions that improve the delivery of care,
providing document and business process management through the following services:
Patient Records: Capturing and linking static documents into electronic patient
records as well as implementing and managing Health Information System (HIS) software,
provides clients with a comprehensive electronic medical records solution –
offering a fast and cost-effective way to manage patient information.
Provider and Patient Communications: From pre-admission to patient discharge and
recovery, integrated services from Xerox and ACS, A Xerox Company, help providers
transform data and documents used throughout the process into information that
educates patients, improving the healthcare experience.
Government Program Administration: With expertise in state and other publicly-funded
healthcare programs, Xerox is in a strong position to provide states with the
analytics and data necessary to address “Meaningful Use” requirements
for Electronic Health Records (EHR) systems. Through ACS, Xerox offers a full
spectrum of systems and complementary services from care management solutions
and child health programs to pharmacy benefits management and traditional Medicaid
fiscal agent services.
Commercial Programs: The company provides multiple industries, including hospitals,
clinics, and medical practitioners around the world with information technology,
clinical solutions and management services so providers can operate more efficiently
and effectively.
Building on a Legacy of Healthcare Leadership
Xerox has spent decades helping healthcare organizations achieve greater cost
savings, regulatory compliance and efficiencies throughout their infrastructure
including:
- Methodist Healthcare: The largest provider of healthcare in San Antonio
and South Texas is cutting millions from its annual operating spend by working
with Xerox to better manage the documents flowing through its 23 facilities
– and the costs associated with printing, sharing and updating them.
- Marin General Hospital: Through ACS, Xerox helps Calif.-based Marin General
Hospital save $2 million annually with an enterprise-wide hospital information
and EHR system.
- University of Pittsburgh Medical Center (UPMC): UPMC tapped Xerox to reduce
office printing costs and simplify work processes for the hospital’s
45,000 employees.
From March 1 – 4, 2010, Xerox and ACS, A Xerox Company, will showcase
the largest comprehensive business and document process outsourcing portfolio
at HIMSS10 in booth No. 7332 located in Atlanta at the Georgia World Congress
Center.
About Xerox
Xerox Corporation is a $22 billion leading global enterprise for business process
and document management. Through its broad portfolio of technology, services
and outsourcing offerings, Xerox provides the essential back-office support
that clears the way for clients to focus on what they do best: their real business.
Through ACS, A Xerox Company, which Xerox acquired in February 2010, Xerox also
offers extensive business process outsourcing and information technology outsourcing
services, including data processing, HR benefits management, finance support,
and customer relationship management services for commercial and government
organizations worldwide.
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